Bloggintown » dell latitude d820

My New Dell Laptop

The Mayor of Bloggintown — Wed, 19 Mar 2008 20:37:48 +0000

So, like I wrote earlier (here and here), the hinges on my laptop broke and the screen wouldn’t stand up by itself. I called Dell, told them what happened and they said send it in. Since I was sending it in anyway, I told them it was running hot as well. Apparently thats the hot button with them because the guy on the phone said they would send me a new one immediately.

Well, this past weekend it arrived.

My old laptop was a Dell Latitude D820. The new one is a Latitude D830 and from what I can tell, all the hardware are the newer versions of what I had previously had. The screen is tons brighter and I am loving it.

Thanks Dell!

I love Dell

The Mayor of Bloggintown — Thu, 28 Feb 2008 18:35:48 +0000

Yesterday, I posted that the screen on my laptop was loose and wrote about how to fix it.

I wish that was my only problem.

This morning, I opened up the lid and heard a crack, looked down and saw a bunch of little pieces on the ground. I let go of the lid and it fell flat to the ground.

The hinges broke – on both sides.

I have no idea how this happened but it kind of made sense since every time I opened it for the past week or so, I kept hearing a crackling noise.

I called Dell and told them what happened. Luckily, my warranty is still good and since I bought this through my old work, I have Gold Technical support.
They wanted me to send my laptop to them which I was cool with. I figured since I was sending it in, I might as well get something else fixed on it. I told them that it’s been getting increasingly hot. So hot sometimes that I have to turn it off.

They guy was like, “Is it dangerous? Has it caused any damage to any property? Has it hurt anyone? Did it melt anything?” No, no and no. But I still told him that it was really hot and uncomfortable to hold when it gets that hot.

That changed everything. It was now classified as a “safety hazard” and they would send me out a new one immediately.

“New what?” I asked.

“New Laptop”

I love Dell.

How to repair a loose laptop screen

The Mayor of Bloggintown — Thu, 28 Feb 2008 01:44:50 +0000

For the past couple of weeks, the screen on my laptop has become increasingly looser and looser (kinda like one of my ex-girlfriends, but I digress) and I’ve been too lazy too find out how to fix it.

Well, today, I put it down and the screen fell flat backwards. So I had no choice but to finally fix it.

It’s pretty easy and if I knew how easy it was, I wouldn’t have waited.

I’m working on a Dell Latitude D820 but this should be pretty universal.

If you look at the screen casing, you’ll see some rubber stoppers (I don’t know what they are called) but I have 6 all around the outer edge. Peel those off (you won’t hurt them) and you’ll see a screw. Most likely they will be loose. Take a phillips head and tighten them down.

I also have 2 flat black sticky things (again, no idea what they are called). Take your fingernail or a really small knife and peel those off. You’ll see another set of screws that need to be tightened.

Put the stoppers and sticky things (I’m very technical on this site!) back and your screen should be as good as new.